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Car rental terms

Everything to know before you book: documents, deposit, mileage, car delivery and what to do on the road.

23+minimum driver age
300kmmileage included per day
5business daysto refund the deposit
24hfree cancellation before delivery

Who can rent

You can rent a car from age 23 with at least 3 years of driving experience. Citizens of Uzbekistan need at least 2 years.

23+yearsminimum driver age
3yearsdriving experience for visitors from abroad
2yearsdriving experience for citizens of Uzbekistan
  • Passport
  • Driving licence
We check documents in advance and only after the booking is confirmed. If your licence needs a translation, the manager will tell you before you book.

Payment

You can pay the rental and deposit in cash or by card. Companies can pay by bank transfer under a contract.

  • Cash
  • Uzcard
  • Humo
  • Visa
  • Mastercard
  • UnionPay
  • Mir

Deposit

The deposit is refundable and depends on the car class. The exact amount is shown on each car in the catalog.

3 000 000UZSeconomy
4 000 000UZSmid-range
from 5 000 000UZSpremium, depends on the model

We refund the deposit within 5 business days after you return the car, once we have checked its condition and any fines for the rental period. Visitors from abroad can get the deposit back by bank transfer.

The client pays the bank fee for sending the deposit; we cover the fee for refunding it.

Mileage

The rental price includes 300 km per day. Extra kilometres are charged at a rate that depends on the price of the car.

  • Cars up to 900 000 UZS per day2 000UZS/km
  • 900 000 to 1 500 000 UZS per day3 000UZS/km
  • Over 1 500 000 UZS per day4 000UZS/km

Surcharge200 000 UZS

Delivery and return

We deliver and collect the car at Tashkent airport or anywhere in the city: at your hotel, office or home.

  • $10Daytime, 09:00-20:00Airport or any address in Tashkent
  • $20Evening and night, 20:00-09:00Airport or any address in Tashkent
  • from $200Other regionsDelivery to other cities at a separate rate

Insurance

Compulsory third-party insurance (OSAGO) is included in the rental price of every car.

You can add comprehensive cover (KASKO): the deposit is lower, and your liability for damage you cause is limited to the excess. The manager will explain the terms for a specific car.

Where you can drive

Allowed

  • Driving anywhere in Uzbekistan under the contract
  • Mountain trips, if you agree the route in advance
  • Travel to Kazakhstan, Tajikistan and Kyrgyzstan with approval from the manager

Not allowed

  • Taxi work
  • Driving lessons
  • Racing
  • Towing other vehicles
  • Off-road driving
Cross-border travel is possible only to Kazakhstan, Tajikistan and Kyrgyzstan. We agree the terms and documents with you separately, before booking.

Booking and cancellation

1dayminimum rental period
24hoursfree cancellation up to 24 hours before delivery
24hoursagree an extension at least 24 hours before the rental ends

You can extend the rental if the car is free for the next dates. The contract is signed after the booking is confirmed.

Accidents and breakdowns

If you have an accident or the car breaks down, follow these steps:

  1. StopTurn on the hazard lights and set up the warning triangle.
  2. Take photosThe scene, the damage and the licence plates.
  3. Call us+998 33 717 72 73, 24/7. We will tell you what to do next.
  4. Report the incidentThrough the European accident report or the traffic police, as the manager advises. Do not repair the car yourself.

European accident report without the police, if all of these apply:

  • 2 vehicles are involved
  • nobody is injured
  • both drivers have valid OSAGO insurance
  • the driver at fault admits it
  • both drivers are sober
Medical examination
within 4 hours
Documents to the insurer
within 3 business days
Payout limit under the European report
14 000 000 UZS
102

In all other cases, including when fault is disputed or someone is injured, call the traffic police on 102 and let us know.

Liability

  • Damage caused by a third partyCovered by the at-fault driver’s OSAGO
  • Caused by the renter, with KASKOInsurance, minus the excess
  • Caused by the renter, without KASKOThe renter pays for the damage in full
  • Paperwork and vehicle downtimeAgreed case by case

The renter pays traffic fines incurred during the rental. Some fines arrive after the car has been returned.

Contract

The rental contract is signed after the booking is confirmed. The public contract will soon be available to download on this page.

Find a car for your dates?

Choose a car in the catalog or send a request: a manager will confirm availability and the price.